Gate / Check-In Agent – Terminal Domodossola

About the role

We are looking for a dedicated Gate / Check‑In Agent to support the efficient operation of our terminal in Domodossola. The role involves ensuring smooth entry and exit of trucks, verifying documentation and maintaining safety standards at the gate.

Key responsibilities

• Check trucks and drivers at the terminal gate (entry & exit).
• Verify documents for containers, swap bodies, semi‑trailers and intermodal transport.
• Register arrivals and departures in the terminal operating system (TOS).
• Match bookings, container IDs and accompanying documents.
• Provide drivers with clear instructions on lanes, bays and next steps.
• Enforce safety rules, including PPE and internal traffic regulations.
• Report incidents, risky situations or missing/incorrect documents.
• Collaborate with terminal operations and security during emergencies.

Required profile

• Valid driving licence B.
• Basic confidence using digital tools such as the TOS on mobile or laptop.
• Calm under pressure, accurate work and clear communication.

What we offer

• A motivating work environment with professional challenges.
• Development opportunities within an internationally expanding, innovative company.
• An attractive compensation package.