Senior Account Manager – Italy

About the role

As a Senior Account Manager for Italy, you will own the relationship with top restaurant partners, acting as a trusted advisor to help them grow on Glovo’s platform.

Key responsibilities

• Build and maintain strong, long‑term relationships with restaurant partners through proactive communication.
• Understand partners’ business goals and challenges to provide strategic guidance and support.
• Analyse data to drive operational excellence, growth and profitability for both partners and Glovo.
• Drive rapid revenue growth via smart promotions, high‑impact marketing activations and menu optimisation.
• Collaborate with internal teams (Marketing, Operations, Finance, Customer Service) to develop customised solutions.
• Own the partner onboarding process in the app, from store setup to the first days on Glovo.

Required profile

• 2+ years of experience in high‑performance account management or business consultancy, preferably in FMCG, food‑hospitality or on‑demand delivery.
• Bachelor’s degree in Business Administration, Marketing, Industrial Engineering or related field is a plus.
• Proven track record of exceeding KPIs and achieving ambitious goals.
• Problem‑solver with a data‑driven, analytical approach.
• Highly organised, proactive and able to balance strategic planning with hands‑on execution.
• Native‑level Italian and proficiency in English.

Required skills

• Google Suite
• Salesforce (preferred)

What we offer

• Equity plan allowing you to own a piece of the company.
• Private health insurance.
• Monthly Glovo credit.
• Flexible work model: two days remote per week and up to three weeks per year from anywhere.
• Extra time off, enhanced parental leave and office‑based nursery.
• Online therapy and wellbeing benefits.