Team Manager Operations

About the role

Join Louis Vuitton’s flagship store in Florence as a Team Manager Operations, leading the back‑of‑house functions and supporting the selling teams. You will ensure a clean, organized, and efficient environment that enhances the overall client experience and drives store success.

Key responsibilities

• Maintain seamless back‑of‑house operations, ensuring inventory accuracy and product availability.
• Lead, coach, and develop the operations team, fostering hands‑on management.
• Manage vendor relationships and oversee internal audits.
• Control the operations budget and continuously improve BOH processes.
• Support long‑term client relationship building using clienteling tools.
• Create action plans to boost business performance through visual merchandising, training, and team animation.
• Provide product recommendations and market feedback to the Country office.
• Deliver bespoke experiences for High Jewelry and High Watchmaking clients.
• Identify talent, recruit, and develop succession plans in collaboration with the Store Manager.
• Set individual and team goals, assess performance, and motivate the team to achieve business targets.

Required profile

• Background in retail operations or luxury brand management.

Required skills