Assistant Housekeeping Manager

About the role

This entry‑level management position supports daily operations in housekeeping, recreation/health club and laundry at a luxury resort. You will work closely with staff to ensure guest rooms and public areas are clean, safe and well‑maintained while upholding budgetary targets.

Key responsibilities

• Coordinate daily cleaning assignments, manage room status communication with the Front Desk, and oversee lost‑and‑found procedures.
• Maintain inventory of housekeeping supplies, linens and guest amenities, and place orders as needed.
• Conduct regular inspections of guest rooms and public spaces, providing feedback and corrective actions.
• Collaborate with Engineering for room maintenance requests and ensure compliance with OSHA regulations and loss‑prevention policies.
• Supervise housekeeping staff in the absence of the Director of Services or Housekeeping Manager.
• Address guest complaints, review satisfaction feedback and promote exceptional customer service.

Required profile

• High school diploma or GED with at least one year of housekeeping experience, OR a 2‑year degree in Hotel Management, Hospitality, Business Administration or related field.
• Strong organizational abilities and attention to detail.
• Ability to work effectively with cross‑functional teams such as Front Desk and Engineering.

Required skills