Consumer Growth, Strategy Manager - Italy

About the role

Deliveroo, now part of DoorDash, is hiring a Consumer Growth, Strategy Manager for its Market Growth team within EMEA Consumer Strategy & Operations in Milan. The role develops and executes growth strategies in Italy, working directly with Italy's General Manager to define priority cities, build playbooks and manage delivery with the local team. It partners with Product, Marketing, Commercial, Analytics and Finance.

Key responsibilities

• Act as the GM's growth partner: help define priority cities and formulate plans to grow in them
• Understand Italian consumer behaviour and needs and use them to influence product roadmaps on pricing, Plus and the core user experience
• Bring learnings from EMEA and the US into the market
• Co-own Italy's consumer growth metrics, partner with Analytics to diagnose performance drivers and build corrective action plans
• Support the GM in annual and quarterly planning: define strategy, set goals, run workshops and co-own output documents with Finance & Strategy
• Programme-manage growth plans and support the local team, including ad-hoc cross-functional projects
• Develop structured execution plans and align stakeholders to ensure delivery

Required profile

• Fluent in Italian and English, both written and spoken
• 5-10 years in strategy, consulting, business operations or a growth-related role in a tech or consumer business
• Bonus: experience in marketplaces, consumer tech, food delivery, multi-market operations or the Italian market

Required skills

• Strong problem-solving and analytical skills, able to work from incomplete data sets
• Clear, concise written and verbal communication, able to influence up to GM level
• Ability to drive structure and progress in complex, cross-functional environments
• Personal ownership, collaboration and awareness of when to escalate or seek alignment