Key Account Manager

About the role

ShippyPro is seeking a proactive Key Account Manager to grow its existing enterprise portfolio across Italy and Europe. This field‑based position focuses on building strong customer relationships, uncovering expansion opportunities, and ensuring clients derive maximum value from the shipping technology platform.

Key responsibilities

• Manage and develop a portfolio of strategic enterprise accounts.
• Identify and pursue upsell, cross‑sell, and geographic expansion opportunities (B2B and B2C).
• Conduct regular on‑site meetings with customers to understand their logistics needs and propose tailored solutions.
• Collaborate with internal teams (operations, product, support) to ensure seamless implementation and adoption.
• Track performance metrics and report on revenue growth and account health.

Required profile

• Proven experience in enterprise account management or B2B sales, preferably in logistics, shipping, or SaaS.
• Strong relationship‑building and negotiation skills.
• Ability to work independently in the field, traveling across Italy and other European markets.
• Results‑oriented mindset with a focus on measurable revenue growth.

Required skills

What we offer

• Opportunity to join a fast‑growing, Series B funded tech company.
• Dynamic, international team focused on innovation.
• Competitive compensation linked to performance.
• Career growth in a rapidly expanding market.