Operations Associate (Part-Time) - Via Roma, Florence

About the role

ALO is hiring a part-time Operations Associate for its Via Roma studio in Florence. The associate is a member of the store team responsible for driving profitability and efficiency, working closely with the Operations & Visual Manager and Operations Lead to initiate and complete work and give feedback so that total store operations run optimally.

Key responsibilities

• Run inventory management processes accurately and reduce shrink, investigating root causes of accuracy issues and escalating process or system gaps with the General Manager
• Support shipment, receiving, processing, reverse transfers, sales floor recovery, intra-day replenishment, floor set updates and supply management
• Maintain strong visual standards on the sales floor and support reporting, budgets, expenses, inventory control, supplies, vendors, technology and facilities
• Keep stockroom standards high and support a safe, efficient operation
• Move around the retail floor to meet the needs of the business, team and guests, and help with visual merchandising placement and daily replenishment
• Use metrics to support business-driving strategies, resolve client needs quickly and communicate inventory needs
• Carry out operations-focused directives and projects with the Operations & Visual Manager and Operations Lead, and support Sales & Service and Cashier as needed

Required profile

• Preferred prior experience in a client-centric, sales and operational environment
• Passion for customer service and the ability to stay upbeat and energetic
• Self-motivated, empathetic and able to build trusting relationships
• Physical ability to lift up to 50 pounds, climb ladders, stand and move for a full shift
• Right to live and work in the country from the start of employment

Schedule: availability is set by the General Manager and can include morning, evening and weekend shifts, including Black Friday through the end of the holiday season and the first week of January. Flexible working is mentioned as possible.