Solution Engineer – Retail IoT

About the role

Vusion, a fast-growing retail technology company with an international presence in 20 countries, is looking for a Solution Engineer based in Torri Bianche, Italy. Reporting to the Solution Engineering team, the role supports customers across Italy and Eastern Europe during the implementation of Vusion solutions, working closely with Sales, Product and Customer Success teams.

Key responsibilities

• Present Vusion solutions to leading retailers such as supermarkets, pharmacies, electronics stores and gas stations.
• Configure solutions to meet customer requirements and partner with Sales to understand their business and technical needs.
• Monitor projects with shared tools, keeping deadlines and costs under control, and coordinate implementation projects.
• Troubleshoot technical issues related to integrations, infrastructure and solution configuration.
• Lead pre-sales project teams preparing roll-outs for retailers and act as the single point of contact for customers on operational issues.
• Support the team in developing upgrades and templates for different customer types.

Required profile

• Degree in Engineering, Telecommunications, Information Technology, Software Engineering or a related technical field.
• Fluent Italian and English (the recruiter does not speak Italian).
• 2-4 years of experience as a Solutions Engineer, Implementation Project Manager or in project management / IT (network, infrastructure, etc.).
• Preferred: experience in a customer-facing technical role, strong exposure to retail customers and IoT solutions, and interest in retail, AI, computer vision or IoT.
• Organized, autonomous and able to manage projects and coordinate teams in a fast-paced international company.

Required skills

• Technical environment: Python, JavaScript, REST APIs, SQL, networking, IT infrastructure, SaaS platforms, Azure, IoT and connected devices.
• Preferred: working knowledge of Python and JavaScript, including reading and modifying code and scripts.

What we offer

• Salary range of 38,000 to 45,000 euros per year.
• National collective agreement for employees of distribution and services companies.