Technical Project Manager (Implementation)

About the role

Vusion, a fast-growing retail technology company with an international presence in 20 countries, is looking for a Technical Project Manager (Implementation) based in Torri Bianche. Reporting to the Solution Engineering team, the role supports customers across Italy and Eastern Europe during the implementation of Vusion solutions, working closely with Sales, Product and Customer Success teams.

Key responsibilities

• Present Vusion solutions to leading retailers such as supermarkets, pharmacies, electronics stores and gas stations.
• Configure solutions to meet customer requirements and partner with Sales to understand their business and technical needs.
• Monitor projects with shared tools, keeping deadlines and costs under control, and coordinate implementation projects.
• Troubleshoot technical issues related to integrations, infrastructure and solution configuration.
• Lead teams preparing pre-sales projects and roll-outs for retailers.
• Act as the single point of contact for customers on operational issues, including technical, integration, upgrade and installation requests.
• Support the team in developing upgrades and technical configurations for different customer types.

Required profile

• Degree in Engineering, Telecommunications, Information Technology, Software Engineering, Computer Engineering or a related technical field.
• Fluent Italian and English (the recruiter does not speak Italian).
• 2-4 years of experience as a Solutions Engineer, Implementation Project Manager or in project management / IT (network, infrastructure, etc.).
• Preferred: experience in a customer-facing technical role, strong exposure to retail customers and IoT solutions, and interest in retail, AI, computer vision or IoT.
• Organized, autonomous and able to manage projects and coordinate teams in a fast-paced international company.

Required skills

• Technical background with understanding of software applications, system integrations, networking and IT infrastructure.
• Preferred: working knowledge of Python and JavaScript, reading and modifying code and scripts.
• Technical environment: Python, JavaScript, REST APIs, SQL, networking, SaaS platforms, Azure, IoT and connected devices.