French Customer Service Representative

About the role

Join TELUS Digital as a French Customer Service Representative and provide bilingual support to corporate clients. You will handle inquiries in both English and French, delivering accurate information about services and products while ensuring a high‑quality customer experience.

Key responsibilities

• Assist corporate customers in English and French, answering questions and resolving issues.
• Provide accurate information about TELUS Digital services and products.
• Collaborate with teammates to exceed customer expectations on every interaction.
• Maintain a proactive and innovative approach to problem‑solving.

Required profile

• Customer‑service oriented mindset.
• Excellent interpersonal and communication abilities.
• Flexibility to work varying schedules.
• Advanced written and spoken English.
• Advanced written and spoken French.
• No prior experience required.

Required skills

What we offer

• Competitive salary and performance bonuses.
• Flexible work schedules.
• Personalized training focused on customer‑service excellence.
• On‑demand learning tools accessible anytime.
• Career growth opportunities within a global organization.
• Benefits such as on‑site clinic, gym, full Christmas bonus, personal days, and partnerships with leading companies.