Account Manager Regions - Bologna

About the role

Glovo, part of the Delivery Hero Group, is looking for an Account Manager Regions based in its Bologna office. You will build, manage and grow relationships with top restaurant partners, acting as a trusted consultant who uses data-driven insights and cross-functional collaboration to optimise partnerships and maximise business impact.

Key responsibilities

• Build and maintain strong, long-term relationships with restaurant partners through consistent, proactive communication.
• Understand partners' business goals and challenges to give them strategic guidance and support.
• Analyse data to drive operational excellence, growth and profitability for partners and for Glovo.
• Drive revenue growth through smart promotions, marketing activations and menu optimisation, and take ownership of partner revenue performance.
• Work with Marketing, Operations, Finance and Customer Service to design and implement customised solutions for each partner.
• Own the partner onboarding process in the app, from store setup to supporting their first days, with a focus on operations, marketing and sales.

Required profile

• 2+ years of experience in high-performance account management or business consultancy, preferably in FMCG, food-hospitality or on-demand delivery.
• Bachelor's degree in Business Administration, Marketing or Industrial Engineering is a plus.
• Native-level Italian and English proficiency are required.
• Proven track record of exceeding KPIs, problem-solving, organisation and time management.

Required skills

• Good knowledge of internal tools such as the Google suite.
• Salesforce is a plus.

What we offer

• Initial salary range of EUR 26,338 to EUR 32,923 per year, with possible equity for pre-defined roles.
• 30% quarterly performance bonus.
• Private health insurance, monthly Glovo credit, discounts on transport, food and kindergarten.
• Extra time off, two days of work from home per week and up to three weeks working from anywhere per year.
• Enhanced parental leave and an office-based nursery.
• Online therapy and wellbeing benefits.