Lobby & Valet Attendant

About the role

The Lobby & Valet Attendant ensures a warm welcome for guests at Hotel Cala di Volpe Costa Smeralda, managing both the front‑desk reception and vehicle traffic on the property. This role combines guest‑service duties with safe and efficient valet operations in a luxury hotel environment.

Key responsibilities

• Open doors and greet guests, providing directions and information about hotel amenities and local attractions.
• Monitor, direct and park personal, commercial, taxi, limousine and bus vehicles, ensuring legal parking and smooth traffic flow.
• Maintain safety, security and cleanliness of parking areas; report hazards, unauthorized personnel or security concerns to supervisors.
• Secure vehicle keys and protect guest vehicles, communicating parking procedures clearly.
• Follow all company policies, report accidents or unsafe conditions, complete required safety training and maintain confidentiality.
• Assist guests with disabilities, answer telephone calls with professional etiquette, and support team members to achieve common goals.
• Stand, walk or sit for extended periods and lift objects up to 10 lb without assistance.

Required profile

• High school diploma or equivalent (GED).
• No prior experience required; on‑the‑job training provided.
• Valid driver’s license.
• Ability to work full‑time in a fast‑paced, guest‑focused environment.

Required skills

• Valid driver’s license.