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This job expired on 07/09/2026. It no longer accepts applications.
Spa Manager
W Hotels · Porto Cervo
Job description
About the role
The Spa Manager will lead the daily operations of a luxury spa located in Porto Cervo, overseeing salon, skin‑care, massage, reception and locker‑room areas. The role focuses on delivering exceptional guest experiences while achieving the department’s financial targets.
Key responsibilities
- Supervise and coordinate all spa staff, ensuring proper supplies, equipment and uniforms are available.
- Manage the spa budget, operating statements, payroll reports and inventory within allocated limits.
- Maintain cleanliness and safety standards across all spa facilities and equipment.
- Handle guest feedback, resolve complaints and promote continuous service improvement.
- Act as the Spa Director’s deputy, assuming full responsibility in their absence.
- Lead training initiatives, conduct performance reviews and support employee recognition programs.
Required profile
- High school diploma or equivalent.
- Minimum of 2 years experience in spa operations, guest services or a related field.
- Strong understanding of budget management and financial reporting.
- Excellent communication and problem‑solving abilities.
- Ability to motivate and develop a team in a hospitality environment.
Required skills
- Budget management
- Inventory control
- Customer service orientation
- Team leadership
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W Hotels
Porto Cervo
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