Data Analyst – Digital CRM & Media (Milan)

About the role

As digitalisation accelerates across all divisions, our business model increasingly relies on seamless digital and physical client journeys. We are looking for a Data Analyst to join the Digital Team in Milan, Italy, to turn data into actionable client insights that empower our divisions and markets.

Key responsibilities

• Collect and analyse data from multiple sources.
• Create clear dashboards and reports to present analytical findings.
• Interpret results to identify trends, opportunities and challenges.
• Collaborate with divisions to understand data needs and develop tailored analyses.
• Maintain and enhance data systems and analytical tools to ensure accuracy.
• Conduct complex analyses and synthesize findings into decision‑ready reporting.

Required profile

• Bachelor’s or master’s degree in Business, Economics, Data Analytics, Marketing or a related field.
• 2–4 years of experience in a data/analytics role, preferably in retail, luxury or CRM.
• Strong proficiency in English; Italian is a strong plus.

Required skills

• Excel
• Power BI
• Salesforce
• Imagino